Privacy Policy

Effective Date: 19 June 2026

At Riddhi Siddhi Banquet, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, submit an inquiry, book our venue, or communicate with us regarding our services. Riddhi Siddhi Banquet is a banquet and event venue located in New Town, Kolkata, offering facilities for weddings, receptions, corporate events, social gatherings, and other celebrations.

Information We Collect

We may collect the following types of information:

Personal Information

  • Full name
  • Phone number
  • Email address
  • Event details and requirements
  • Venue booking information
  • Billing and payment-related information (where applicable)
  • Any information voluntarily provided through contact forms, emails, WhatsApp, or phone calls

Non-Personal Information

  • Browser type and version
  • Device information
  • IP address
  • Website usage data
  • Cookies and analytics information

How We Use Your Information

We use the information collected for the following purposes:

  • Responding to inquiries and booking requests
  • Providing venue-related services and support
  • Managing event reservations and confirmations
  • Communicating important updates regarding your booking
  • Improving our website, services, and customer experience
  • Sending promotional offers, event updates, or marketing communications (only where permitted)
  • Complying with legal and regulatory requirements

Booking and Event Information

When you submit an inquiry or book an event with us, we may collect information related to your event, including event date, guest count, venue preferences, catering requirements, decoration preferences, and other details necessary to organize and manage your event efficiently.

Payment Information

If payments are processed through our website or approved payment partners, payment-related information may be collected and processed securely by authorized payment service providers. We do not store complete debit card, credit card, or banking credentials on our servers.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

  • Improve website functionality
  • Understand visitor behavior
  • Enhance user experience
  • Analyze website performance and traffic

You may disable cookies through your browser settings; however, certain website features may not function properly.

Information Sharing

We do not sell, rent, or trade your personal information to third parties.

We may share information only when necessary with:

  • Catering partners
  • Decorators and event service providers
  • Technology and hosting providers
  • Payment processing partners
  • Government authorities or legal agencies when required by law

Such sharing is limited to what is necessary for providing services or fulfilling legal obligations.

Data Security

We implement reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, misuse, disclosure, alteration, or destruction. While we strive to use commercially acceptable means to protect your information, no online system can guarantee absolute security.

Data Retention

We retain personal information only for as long as necessary to:

  • Fulfill booking and service requirements
  • Maintain business records
  • Resolve disputes
  • Meet legal, accounting, or regulatory obligations

After the retention period, information may be securely deleted or anonymized.

Third-Party Links

Our website may contain links to external websites or third-party platforms. We are not responsible for the privacy practices, content, or policies of such external websites. Users are encouraged to review the privacy policies of any third-party sites they visit.

Children’s Privacy

Our services are intended for individuals who are legally capable of entering into agreements. We do not knowingly collect personal information from children under the age of 18. If such information is identified, we will take appropriate steps to remove it.

Your Rights

Depending on applicable laws, you may have the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of your information
  • Withdraw consent for marketing communications
  • Raise concerns regarding the handling of your personal data

To exercise any of these rights, please contact us using the details below.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page along with the revised effective date. Continued use of our website or services after updates constitutes acceptance of the revised policy.

Contact Us

If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact us:

Riddhi Siddhi Banquet
Synthesis Business Park (Gold Building), Riddhi Siddhi Banquet
Plot No. CBD/1, Action Area II, New Town
Beside Mothers Wax Museum
8th Floor, Wing A
Kolkata, West Bengal – 700161

Phone: +91 8336999919
Email: info@riddhisiddhibanquet.com

By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.

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